Want your credit line increased, APR lowered, or your declined credit card application approved? Begging and pleading with customer service not getting you anywhere except front row seats to your personal puddle of shame? Then give some of the "backdoor numbers" a shot.

These are unpublished phone numbers that give you access to people with more power than some of those frontline, outsourced, laminated binder-reading call center jockeys.

This list comes courtesy of a post over in the MyFico forums. The author updates it regularily so check there for the latest numbers.

Please use this information responsibly so that others can keep benefiting from this data as well.

AmEx Oasis Program: 888-232-3261
American Express Credit Bureau Unit: 800-874-2717. Must have a current credit report before calling. They will ask for the account number from the credit report, which is different than your card number.

Barclays/Juniper: 866-750-6031 (Corp. Offices)

Best Buy: 888-237-8289 (customer care)
Best Buy: 800-365-0292 (CSR)
Best Buy App Status: 800-811-7276
Best Buy Store Card: 800-305-0533

BofA Acquisition Dept.: 888-645-6733 (new app recon)
BofA: 800-732-9194
BofA: 800-421-2110 (product change, poss. for cli)
BofA: 888-260-4696 (secured accts.)
BofA: 800.824.5895 (secured & partially secured accts.)
BofA: 800-718-6072 (Credit analyst)
BofA: 800-881-4730 (Loan Dept.?)
BofA Credit Dept. Fax: 888-500-6270
BofA/FIA: 888-831-4181; 866-421-8071 (Credit analyst)
FIA: 866-421-8153 (credit analyst)

BP/Amoco App Status: 800-365-6204

Cap1: 800-625-7866 (Account Specialist)
Cap1: 800-951-6951 (cust. relations)
Cap1: 800-548-4593 (application department; status)
Cap1: 800-889-9939 or 800-625-7866.(Account Specialist)
Cap1: 877-513-9959 (Account Retention?)
Cap1: 800-427-9458 (Fraud department. They take ALL calls seriously!)
Cap1: 800-258-9319 (Debt Recovery)

Chase: 800-432-3117 (App status)
Chase: 888-270-2127 (App recon)
Chase: 877-781-3109 (combining & product change)
Chase: 888-245-0625 (Credit Analyst - Recons)
Chase: 800-945-2004 (WaMu CC Prod. Change) <--- (as of 09/02/09, some have posted that PCing former WaMu cards is no longer possible, so YMMV)

Chevron/Texaco Biz Card App Status: 888-243-8358

Citi: 888-201-4523 (New App Approval Status)
Citi AA: 888-662-7759
Citi App Status: 800-645-7240, 800-288-4653, 800-750-7453
Citi: 800-444-2568 (Retention Dept.)
Citi: 866-927-7841
Citi: 800-763-9795 (Credit Dept.)
Citi Credit Bureau Dispute Fax: 866-548-5614

Discover: 888-676-3695 (Recon)
Discover: 800-347-2911 (Retention Dept.)

ExxonMobil Biz Card: 800-903-9966

FIA: 866-421-8153 (credit analyst)

GEMB: 877-294-7541 (escalated help desk)

Home Depot MC (Commercial): 800-720-0649

Hooters: 801-545-6705, 800-850-4668

HSBC: 866-574-4421 (App Status)
HSBC: 866-719-3897 (Credit Analyst?)

JC Penney: 800-542-0800

Juniper: 866-408-4064 (Credit Analyst)
Juniper/Barclays: 866-750-6031 (Corp. Offices)

Key Bank: 888-201-4523 (App status)
Key Bank: 800-254-2737
Key Bank MC: 800-288-4653
Keybank Credit Research Fax: 216-357-6404

Lowes: 800-445-6937 (App Status)
Lowes: 866-232-7443 (Biz Acct. Underwriting)
Lowes Fraud/UW: 800-444-1408

Macy's: 800-627-2909 (Credit Dept. - new credit, inquiries on upgrade to Visa, credit reporting issues)
Macy's: 800-543-9617 (Recovery Services)

Meijers MC: 801-517-5560

National City: 800-762-0974 (Credit Dept.)

Orchard: 800-395-6090 (May get answered in Spanish by bilingual CSR's. If this happens and you don't speak Spanish, either try again later or try saying "Habla ingles?" or "Ingles, por favor" to let them know you're an English-speaker).

Philips 66: 866-289-5630, 800-610-1961

Sam's Club: 800-301-5546, 866-246-4282 (Underwriting)

Sears: 800-599-9710 (App status)

Shell Fleet Card: 800-223-3296 (App status)
Shell: 800-223-3296, 866-438-7435
Shell: 800-377-5150

Staples: 800-767-1291, 800-282-5316

Sunoco Corp. Card: 800-935-3387, 800-278-6626
Sunoco: 800-310-4773

Target Biz Card: 800-440-5317

Tiffany: 800-770-0800

US Bank: 800-947-1444, 800-685-7680 (Underwriting)

Valero: 877-882-5376

Wal-Mart: 800-301-5546
Wal-Mart Underwriting: 877-294-7548
Wal-Mart Underwriting (GE Moneybank): 1-866-419-4096

WaMu CSR: 800-356-0011, or 800-280-9441
WaMu: 888-687-2273 (Apps/New Accts)

WFNNB: 614-729-5000

Wright Express: 888-743-3893

1-408-967-5033 (TOLL NUMBER) Michael Oldenburg, HE WANTS TO HEAR YOUR COMPLAINTS!

1-408-376-7514 (TOLL FAX Number) Ryan Downs, Senior Vice President Operations, PayPal, Inc. and eBay Inc.

1-402-935-2050 (Toll Number)

1-888-215-5506 (Toll Free Number)

1-888-221-1161 (Toll Free Number)

1-408-376-7400 (Toll Number)

1-408-376-7514 (Toll Fax Number) PayPal, San Jose, General Fax #

1-650-864-8000 (Toll Number)

1-402-935-2284 (Toll Number -- Banking and Check Issues)

1-402-935-2212 (Toll Number -- ACH Processing & Check Services)

1-402-935-2255 (Toll Number -- Account Review Department)

1-402-935-2257 (Toll Number -- Account Review Department)

1-402-935-2223 (Toll Number -- PayPal Compliance)

1-402-935-2250 (Toll Number -- PayPal Compliance)

1-402-935-2000 (Toll Number -- Customer Service Department)

1-402-935-2007 (Toll Number -- Customer Service Department)

1-402-935-5181 (Toll Number -- Debit Card Services)

1-402-935-2116 (Toll Number -- Escalations Department)

1-402-935-2129 (Toll Number -- Escalations Department)

1-402-935-2238 (Toll Number -- Management, Escalations Department)

1-402-935-2239 (Toll Number -- Fraud Prevention Department)

1-402-935-2251 (Toll Number -- Manager, Resolutions Department)

1-650-251-1101 (Toll FAX Number -- Never Fax w/o a Case Number!)

1-408-376-7514 (Toll FAX Number -- Never Fax w/o a Case Number!)

1-408-967-1005 (Toll Number -- Amanda Pires, PayPal Media Relations)

1-402-537-5755 (Toll FAX Number -- PayPal Chargeback Department)

1-402-938-2337 (Toll FAX Number -- Compliance Department)

1-303-395-2802 (Toll FAX Number -- Compliance Department)

1-402-952-8691 (Thomas, PayPal Executive Dying to Receive Your Call)

1-402-935-2238 (Tiffany Zaporowski, Strategic Risk Operations)

1-402-935-2116 (Elizabeth Morey, Supervisor, Executive Escalations)

1-402-952-8691 (Thomas, Senior Agent, Dying to Receive Your Call)

1-402-935-2172 (Adam Braasch, Senior Agent)

1-402-952-8902 (Gabriel, Agent, Executive Escalations)

1-402-935-2268 (Beth Beutler, Senior Agent)

1-402-935-5146 (Leslie Byrne, Senior Agent)

1-402-935-2399 (Janyce Erikson, Senior Agent)

1-402-935-5145 (Melody Fry, Senior Agent)

1-402-935-2174 (Jackie Hart, Senior Agent)

1-402-935-2229 (Michael Lazure, Senior Agent) *ACH/Wire Expert*

1-402-935-5163 (Rick Martin, Senior Agent)

1-402-935-5073 (Stephanie Mikovec, Senior Agent)

1-402-935-2157 (Megan Moore, Senior Agent) *WORKS WEEKENDS*

1-402-935-3533 (Peggy Pattavina, Senior Agent)

1-402-935-2331 (Tara Stevens, Senior Agent)

1-402-938-3532 (Megan Wetzel, Senior Agent)

(402)935-2114


Kay P. ACH / Check Services


(402)935-2212


ACH Processing Main Line ACH / Check Services


(402)935-2284


cindy ACH / Check Services


Processing / Bank Only

(402)935-2295


Chuck ACH / Check Services


Processing Manager

(402)935-2255


Jasmine Account Review


(402)935-2256


Jamie Account Review


(402)935-2257


Jamie Account Review


(402)935-2328


Chris Account Review


(402)935-2333


Luke Account Review


(402)935-2114


Kay P. ACH / Check Services


(402)935-2212


ACH Processing Main Line ACH / Check Services


(402)935-2284


cindy ACH / Check Services


Processing / Bank Only

(402)935-2295


Chuck ACH / Check Services


Processing Manager

(402)935-2223


Sheryl AUP Compliance


(402)935-2250


Katrina AUP Compliance


(402)935-2275


Lisa AUP Compliance


(402)935-2332


Julie Gonzales AUP Compliance


(402)935-5140


Alahandre Elise(?) AUP Compliance


(402)935-2029


Todd Business Development


(402)935-5126


Shane Business Development


Schedule: 8:30~5PM M-F

(402)935-5197


Ken Holston Business Development


Business Management & Account Management

(402)935-2000


Call Center Inbound Call Center


(402)935-2007


Call Center Inbound Line Call Center


(402)935-2012


Call Center Inbound Call Center


(402)935-2011


Call Center Inbound Call Center


(402)935-2014


Call Center Inbound Call Center


(402)935-2017


Call Center Inbound: Debit Cards Call Center


(402)935-2019


Call Center Inbound Call Center


(402)935-2021


Call Center Inbound Call Center


(402)935-2022


Call Center Inbound Call Center


(402)935-2023


Call Center Inbound Call Center


(402)935-2024


Call Center Inbound Call Center


(402)935-2025


Call Center Inbound Call Center


(402)935-2030


Call Center Inbound Call Center


(402)935-2050


Call Center Inbound Call Center


(402)935-2053


Call Center Inbound: Premier Services Call Center


(402)935-2057


Call Center Inbound Call Center


(402)935-2065


Call Center Inbound Call Center


(402)935-2079


Call Center Inbound Call Center


(402)935-2080


Call Center Inbound Call Center


(402)935-2081


Call Center Inbound Call Center


(402)935-2082


Premier Service Line Call Center


(402)935-2084


Call Center Inbound Call Center


(402)935-2085


Call Center Inbound Call Center


(402)935-2092


Call Center Inbound Call Center


(402)935-2100


Call Center Inbound Call Center


Premier Services Line

(402)935-2106


Call Center Inbound Call Center


Premier Services Line

(402)935-2107


Call Center Inbound Call Center


(402)935-2124


Call Center Inbound Call Center


(402)935-2148


Call Center Inbound Call Center


(402)935-2166


Call Center Inbound Call Center


(402)935-2194


Call Center Inbound Call Center


(402)935-2233


Call Center Inbound Call Center


(402)935-2300


Call Center Inbound Call Center


(402)935-2323


Call Center Inbound Call Center


(402)935-5119


Call Center Inbound Call Center


(402)935-2165


Jessica Card Services


(402)935-2396


Tamara Spurlock Card Services


(402)935-5181


Lisa Weaver Card Services


Debit Card Team

(402)935-2015


Teresa Rains Charge Backs


(402)935-2141


Mikalea Charge Backs


(402)935-2152


Anna Charge Backs


(402)935-2189


Margaret Charge Backs


(402)935-2340


Debbie Charge Backs


(402)935-2063


Taj Education Team


Product Education

(402)935-2064


Dona Education Team


(402)935-2116


Elizabeth Executive Escalations


Works closely w/Tiffany(detp.mgr). Very Responsive.

(402)935-2129


Joe Executive Escalations


(402)935-2156


Brian Executive Escalations


(402)935-2157


Megan Executive Escalations


(402)935-2172


Adam Executive Escalations


(402)935-2173


John Executive Escalations


(402)935-2174


Jackie Executive Escalations


(402)935-2192


Eric Executive Escalations


(402)935-2128


Stacy Executive Escalations


(402)935-2228


Stacy Executive Escalations


(402)935-2238


Tiffany Executive Escalations


Manager of Executive Escalations.

(402)935-2268


Beth Executive Escalations


(402)935-2269


Michelle Executive Escalations


Schedule: Tues~Thur 9:30AM~8PM

(402)935-2334


Luke Executive Escalations


(402)935-5145


Melanie Executive Escalations


Schedule: M-F 4PM~Mid. CST

(402)935-5146


Leslie Executive Escalations


(402)935-5163


Rick Martin Executive Escalations


(402)935-2112


Gloria Finance


(402)935-2207


Jeremy Finance


(402)935-2371


Julie Finance


(402)935-2239


Collin Fraud & Security


Fraud Prevention

(402)935-2267


Mark Fraud & Security


Trust & Safety

(402)935-2272


Michael Fraud & Security


Protection Services

(402)935-2366


Suzanne Combes Brown Fraud & Security


Risk Management Manager

(402)935-2368


Sheryl London Fraud & Security


Protection Services: Senior Agent

(402)935-5134


Bill Gray Fraud & Security


Internal Audit. Mountain View Office: 650-864-8046

(402)935-2044


Paula Adams Global Services


Global Help Desk

(402)935-2127


Amy Bush Global Services


(402)935-2048


Joyce Brown Human Resources


Training Department

(402)935-2051


Melanie Human Resources


Training Department

(402)935-2128


Michelle Human Resources


HR/Benefits Coordinator

(402)935-2169


Sterling Blackwell Human Resources


Employee Development

(402)935-2283


Amy Human Resources


Staffing

(402)935-2318


John Latke Human Resources


Training Department

(402)935-2339


Michelle Mullis Human Resources


(402)935-5128


Michelle Human Resources


Benefits Coordinator

(402)935-2001


IVR Testing Line Internal / IT


Tests voice recognition, play around.

(402)935-2004


IVR Testing Line Internal / IT


Tests voice recognition, etc.. play around

(402)935-2026


Password Prompt (?) Internal / IT


Line immediately prompts for password. Unsure of it's use.

(402)935-2032


Employee Attendance Line Internal / IT


(try user: 1234 pass:1234, works to play around with)

(402)935-2069


ECS System Testing Internal / IT


Play around, not sure of purpose.

(402)935-2299


Internal Software Helpdesk Internal / IT


(402)935-5100


Employee Attendance Line Internal / IT


(user: 1234 / pass: 1234 to play around)

(402)935-5151


Hold Music / Advertisement Internal / IT


Test Line for Hold Music ?

(402)935-5149


Monitoring Line? Internal / IT


(402)935-5168


Monitoring Line Internal / IT


(402)935-5184


Gene (or Steve) Internal / IT


Technical Support Manager

(402)935-5199


Call Center Status Line Internal / IT


This ext. will place the call center in Emergency or Normal state.

(402)935-2274


Matthew Member Services


Member Services Supervisor

(402)935-2321


Michelle Member Services


Supervisor (Sat/Sun/Mon 11A~Mid)

(402)935-2357


Terry Dale Member Services


(402)935-5161


Tim Loban Merchant Fraud & Risk


Weekend Supervisor (Sat/Sun/Mon 11AM~Mid)

(402)935-5169


Alicia Merchant Fraud & Risk


(402)935-2074


Tammy Galvin Quality Development


(402)935-2226


Jenny Quality Development


(402)935-2034


Janie Bartlett Resolution Services


(402)935-2132


Bryant Resolution Services


Team Leader

(402)935-2241


Lynn Vogue Resolution Services


(402)935-2251


Mike McCormick Resolution Services


Resolution Services Supervisor

(402)935-2266


Rich H. Resolution Services


(402)935-2353


Lorie Kilstrom Resolution Services


(402)935-5120


Tim Underlow Resolution Services


Product Education Trainer for Resolution Services

(402)935-5141


Resolutions Department Line Resolution Services


(402)935-2218


Douglas H. Security


(402)935-5172


Michell Security


(402)935-2002


April Garner Unknown


(402)935-2005


Adonocca Banks Unknown


(402)935-2010


Nick Unknown


(402)935-2013


Pat Unknown


(402)935-2018


Vicki Hernandez Unknown


(402)935-2020


Mary Jo Unknown


(402)935-2028


Megan Unknown


(402)935-2039


Jeff Hagan Unknown


(402)935-2040


Mary Steeley Unknown


(402)935-2041


Michelle Parkins Unknown


(402)935-2049


Jason Finer Unknown


(402)935-2052


Eduardo(?) Unknown


(402)935-2054


Tonya Unknown


(402)935-2055


John Freeze Unknown


(402)935-2061


Rick Unknown


(402)935-2062


Nick Unknown


(402)935-2066


Michelle Unknown


(402)935-2073


Kelly Shipley Unknown


(402)935-2086


Jeff Allen Unknown


(402)935-2087


Patience Unknown


(402)935-2091


Dawn Mouski Unknown


(402)935-2095


Steve Unknown


(402)935-2098


Dona Shong Unknown


(402)935-2099


Shelly Unknown


(402)935-2101


John Unknown


(402)935-2103


Latrisha Harris Unknown


(402)935-2104


Lisa Hughes Unknown


(402)935-2110


Amy Lescott Unknown


(402)935-2113


Kelly Unknown


(402)935-2115


Maggie Mentato Unknown


(402)935-2118


Paul Ingles Unknown


(402)935-2119


Stacy Price Unknown


(402)935-2123


Kelly Unknown


(402)935-2125


Koreen Unknown


(402)935-2126


Michelle Unknown


(402)935-2134


Cindy Langstrom Unknown


(402)935-2136


Lynette Lane Unknown


(402)935-2138


Kim Unknown


(402)935-2142


Kimberly Unknown


(402)935-2149


Mark Rosenthal Unknown


(402)935-2150


Eddie Unknown


(402)935-2154


Charles Unknown


(402)935-2158


Bill Unknown


(402)935-2168


Peggy Unknown


(402)935-2170


Deb Myer Unknown


Schedule: M-F 8AM~4:30PM

(402)935-2171


Trish Unknown


(402)935-2175


Zack Unknown


(402)935-2178


Lashaun Unknown


(402)935-2179


Beth Unknown


(402)935-2181


Valerie Dasante Unknown


(402)935-2182


Erin Crain Unknown


(402)935-2183


Frank Unknown


(402)935-2184


Kevin Armstrong Unknown


(402)935-2186


Emily Heldridge Unknown


(402)935-2187


Erin Unknown


(402)935-2188


Lamay Unknown


(402)935-2201


Ray Unknown


(402)935-2203


Sherry Unknown


(402)935-2204


Lisa Thompson Unknown


(402)935-2205


Kimberly Unknown


(402)935-2206


Osma Unknown


(402)935-2216


Tracy Unknown


(402)935-2217


Shaun Unknown


(402)935-2224


Meliss Unknown


(402)935-2225


Jim Unknown


(402)935-2227


Eric Harrison Unknown


(402)935-2129


Name not known Unknown


(402)935-2229


unknown Unknown


(402)935-2230


Mark Peterson Unknown


(402)935-2234


Dave Unknown


(402)935-2236


Brock Unknown


(402)935-2237


Shaun Unknown


(402)935-2240


Angie Anderson Unknown


(402)935-2244


Julie Gonzales Unknown


(402)935-2246


Sally Unknown


(402)935-2253


Deb Unknown


(402)935-2254


Ellie Unknown


Number changed to 935-1835, per voicemail.

(402)935-2259


Tereasa Unknown


(402)935-2264


Eric Unknown


(402)935-2265


Doug H. Unknown


(402)935-2271


Cynthia Unknown


(402)935-2273


Leslie Walker Unknown


(402)935-2276


Heather Johnson Unknown


(402)935-2281


Jason Alexander Unknown


(402)935-2288


David Unknown


(402)935-2291


John Unknown


(402)935-2298


Chris Unknown


(402)935-2302


Jim Norway Unknown


Call was forwarded to a Nextel Phone Afterhours (management?)

(402)935-2305


Amanda Unknown


(402)935-2308


Cathy Unknown


(402)935-2316


Laurie Unknown


(402)935-2317


Jason Unknown


(402)935-2322


Jamie Swanson Unknown


(402)935-2324


Jessica Carasoul Unknown


(402)935-2335


Steve Unknown


(402)935-2336


Marissa Unknown


(402)935-2341


Laurie Unknown


(402)935-2342


Torrence Unknown


(402)935-2349


Karen Unknown


(402)935-2350


Beverly Unknown


(402)935-2351


Karen Lovette Unknown


(402)935-2358


John Kimmee Unknown


(402)935-2363


Claire Shumiker Unknown


(402)935-2364


Mary Viella Unknown


(402)935-2365


Frank Unknown


(402)935-2367


Mary OBrien Unknown


(402)935-2369


Kelly Carson Unknown


(402)935-2370


unknown Unknown


person answered, unsure, will recheck later.

(402)935-2372


Bob Miles Unknown


(402)935-2375


Renee Unknown


Schedule: Tues~Fri 1:30PM~Mid.

(402)935-2376


Foreign Speaking Employee Unknown


Foreign Employee.. anyone identify language ?

(402)935-2377


David B. Unknown


(402)935-2381


Tina Unknown


(402)935-2386


Cameron Unknown


(402)935-2387


Cindy Unknown


(402)935-2391


Alisha Rhea Unknown


(402)935-2392


Cindy Kathork Unknown


(402)935-2393


Andres Unknown


(402)935-2394


Robin Unknown


(402)935-2395


Jim Unknown


(402)935-2397


Mark Davis Unknown


(402)935-2399


Janice Erickson Unknown


Schedule: M-F 6AM~2:30PM

(402)935-5103


Nicole Unknown


(402)935-5105


Natalie Unknown


(402)935-5106


Angie Unknown


(402)935-5108


Gene Unknown


(402)935-5111


Doug Maxum Unknown


(402)935-5113


Becky Unknown


(402)935-5115


Carrie Unknown


(402)935-5116


Paula Baldwin Unknown


(402)935-5117


Dave Burchill Unknown


(402)935-5121


Andy J. Unknown


(402)935-5123


Micheal Jones Unknown


(402)935-5129


Marlow Rumington Unknown


(402)935-5133


Jeanette Unknown


(402)935-5136


Quincy Unknown


(402)935-5138


Terrell Anderson Unknown


(402)935-5144


Lisa L. Unknown


(402)935-5147


Evan McCaul Unknown


(402)935-5152


Jessica Palamino Unknown


(402)935-5156


Steve Unknown


(402)935-5164


Tonya Lynn Unknown


(402)935-5165


Devon Unknown


(402)935-5171


Carrol Unknown


(402)935-5175


Cindy Unknown


(402)935-5148


Jeff Lonka Unknown


Admin maybe (msg says if urgent, call: 402-490-9749)

(402)935-5176


Sheila Unknown


(402)935-5178


Unknown Employee Unknown


(402)935-5179


Tim Maxwell Unknown


(402)935-5185


Rich Unknown


(402)935-5186


Jerry Lowe (female) Unknown


(402)935-5187


Brian G. Unknown


Voicemail says w/Ebay

(402)935-5189


Brian Unknown


(402)935-5192


Christian Reese Unknown


(402)935-5194


Reese Unknown


(402)935-5195


Angie Unknown


(402)935-5196


Scott Unknown

heres the transfer # for uverse: 1 888 722 9337

256 - Cvoip/reg uv
924 - reg uv
248 - spanish queue reg t1
922 - T2 (i think)


then the escalation desk is another one we pranked....lol....210-507-8010